Independent media agencies are on a hiring spree but can't find good people

Chris Pash
By Chris Pash | 28 June 2022
 
Credit: Katie Gerrard via Unsplash

Most independent media agencies are planning to increase staffi by a quarter or more this year, according to the latest Independent Media Agencies of Australia (IMAA) Pulse Survey.

The survey found that 85% of independent media agencies will grow staff by up to 25% or more.

However, more than half say the quality and depth of the talent pool is still poor.

This response matches reports from the wider industry with agencies having to pay top dollar for experienced staff as poaching intensifies.

The pandemic has also sparked a reassessment by staff of expectations from work. 

The IMAA Pulse Survey shows Eight in ten agencies have adopted a flexible working model post-pandemic, working from home and in the office.

Indie agencies are also focused on diversity and inclusion and sustainability, with more than 75% saying that D&I is extremely or very important to their agency, while a similar percentage say the environment is extremely or very important to them.

Among other findings, return on investment and delivering against campaign objectives are the two equal top priorities for indie media agency clients, followed by access to data, insights, and reporting, outstanding customer service, and commercial transparency.

Independent media agencies forecast that Australia’s total advertising expenditure market will grow in 2022, with 90% agreeing that spend will go up by between 10% and 30%.

Key media channel growth this year will come from BVOD/CTV, digital video, and digital out-ofhome, with all predicted to grow by 25% or more.

Podcasts, digital social, search and display were forecast to grow by up to 25%. 

The cookieless future was the most nominated industry trend in the coming year that would have a likely impact on agencies’ business and technology strategies. It was followed by heightened reporting and attribution requirements from clients, multi-channel advertising strategies, and media in-housing.

IMAA CEO Sam Buchanan: “Our regular Pulse Surveys consistently show our members looking to grow in the year ahead – the jobs are there but the talent pool is not, and this continues to be a source of frustration as their businesses grow.

"Flexible working models have become the norm and there is a key focus on diversity and inclusion, one of the key reasons our Diversity Council was formed this year.

“And despite the cost of living and inflationary pressures, seeing the RBA increase interest rates again to steady the economy, the independent media agency sector is still growing and investing, which augurs well for our industry." 

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