Tracking a home loan is rarely child's play, except in new UBank spot

7 August 2018
 

Advertiser: UBank
Creative Agency: The Monkeys

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The Monkey's latest work for UBank uses a young girl to express the emotional trauma of home loan tracking, but help is nearby.

Tracking a home loan application is usually everything but child’s play. There’s the five calls you need make, speaking to a different operator each time, often to find out very little new information.

Australian digital bank UBank, with help from The Monkeys, expresses this frustration in their latest spot through a young child.

The Dollhouse campaign shows a family-friendly dinner go rogue when one couple’s daughter re-enacts the emotional discomfort many people experience when trying to track the progress of their application.

The humorous spot, directed by Plaza Film’s Paul Middleditch, aims to promote UBank’s ‘easy-to-use’ online home loan application tracker.

The online tracker allows customers to follow the realtime progress of their application, removing the need for customers to always make a phone call for a status update.

“UBank is about simplifying banking in order to improve people’s lives. Out of the mouths of babes, our latest campaign highlights just how simple the UHomeLoan process is compared to more antiquated banking experiences,” The Monkeys creative director Scott Dettrick said.

UBank chief marketing officer Jo Kelly added: “While our new campaign comes complete with a healthy dose of humour, it also shows how UBank is taking the pain out of the process, so customers can get just the home loan they need without the hassle.”

Credits

Client: UBank

Chief Marketing Officer: Jo Kelly

Marketing & Strategic Brand Leader: Julie Burke

Marketing Manager: Daniel Stevens

Creative Agency: The Monkeys

Group Chief Creative Officer & Co-Founder: Scott Nowell

Executive Creative Director: Vince Lagana

Creative Director: Scott Dettrick

Copywriter: Barnaby Packham

Art Director: Leslie Sharpe

Group Strategy Director & Partner: Fabio Buresti

Business Strategy Director: Kit Lansdell

Managing Director: Matt Michael

Group Content Director: Sam McConnell

Senior Content Manager: Victoria Zourkas

Content Executive: Tasha Strachan

Head of Production: Thea Carone

Senior Broadcast Producer: Jade Rodriguez

Producer: Sally Lankshear

Production Company: Plaza

Director: Paul Middleditch

Executive Producer: Peter Masterton

Post Production: The Editors

Sound House: Song Zu

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