NAB ‘Your Partner for Every Stage’ via TBWA, Mindshare

12 January 2026
 

Creative Agency: TBWA\Australia
Media Agency: Mindshare

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Integrating the NAB App and digital platforms. 

NAB is celebrating customers as the stars of their own stories in a campaign via TBWA and Mindshare. 

The campaign integrated the NAB App and digital platforms. 

NAB chief marketing officer Natalie Lockwood said the campaign is a commitment to customers. 

“Our purpose is to back the optimism and ambition of our customers,” Lockwood said. 

“‘Your Partner for Every Stage’ brings that to life in a way that’s honest, real and recognisable to millions of Australians.” 

“Life doesn’t move in straight lines. Plans change, goals evolve, and support matters more than ever.  

“This campaign reflects our commitment to stand beside our customers, not just at the big moments, but through every stage that shapes what matters most.” 

As confidence in the sector improves and NAB enters the nation’s top 20 most trusted brands, Australians are rewarding banks that demonstrate stability, consistency and long-term commitment, according to trust data from Roy Morgan. 

“We set out to create a campaign that feels unmistakably NAB; grounded, insightful and built around real partnership,” said TBWA executive creative director, Matt Stoddart. 

“Using the stage metaphor allowed us to show the many roles a banker plays in a customer’s world.  

“It’s a creative idea with longevity: scalable across channels, and true to the brand’s DNA.” 

Additional campaign elements will launch in the coming months and will appear across television and streaming, BVOD, YouTube, social and digital platforms, cinema and integrated content environments.  

Out-of-home placements include airports, major transit hubs and large-format sites such as Bolte Bridge and Glebe Silos. 

“As a long-term partner of NAB, our team couldn’t be more excited to see our shared work live and in market,” said Mindshare national CEO Maria Grivas. 

“Our brief at Mindshare was to deliver a high-impact launch through media, integrating brand and product holistically for stronger results across the Enterprise.” 

CREDITS 

Client: NAB 
Chief Marketing Officer: Natalie Lockwood 
Executive Business and Private Bank Marketing: Elly Bloom 
Executive Personal Bank Marketing, Acting: Kay Pawson 
Head of Group Brand, Acting: Susanna Hondrokostas 

Creative Agency: TBWA 
Chief Creative Officer: Paul Reardon 
Executive Creative Director: Matt Stoddart 
Creatives: Ben Ryding, Claudia Sarosiek 
Managing Director: Ricci Meldrum 
Senior Client Partner: Sarah Tukua 
Senior Business Directors: Jade Mittermair, Sarah Cox 
Business Director: Nicola Draschl 
Senior Business Manager: Sophie Ford 
Business Managers: Primrose Laurie, Anita Condello 
Chief Strategy Officer: Elly Liley 
Planning Director: Zac Martin 
Head Content Producer: Joel Morgan 
Senior Producer: Melina Flood 
Producer: Alana Taylor 
Design Lead: Caitlin Gmehling 

AV Production: 
Production House: Sweetshop 
Director: Beatrice Pegard 
Post Production: ARC 
Sound: Rumble 

Photography + POV Content: 
Production House: TRUCE 
Director: Jess Bohier 
Content Director: Alana Taylor 
Retouching + 3D: Visual Thing 
Retouching: Kyle Black 
Content Colour Grade: Crayon 
Sound: Rumble 

Media: Mindshare 
Managing Director: Chris Solomon 
Managing Partner: Tess Eastcott 
Client Partner: Mark Tzintzis 
Chief Product Officer: Gavin Gibson 
Group Strategy Director: Dom Dipple 
Head of Planning: Laura Fell 
Group Planning Director: Alex Fleming 
Group Investment Director: Leah Armstrong 
Implementation & Activation Directors and Associates: 
Leah Moriarty, Derya Parbo, Marcus Perham, Autumn Martin, 
Lachlan Davis, Santosh Saran, Chris Mizeracki 

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