Kitchen Warehouse mum-nipulates algorithm for Mother's Day via Special

1 May 2025
 

Creative Agency: Special

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Mother's can now run advertisements on their family members devices.

Clickable ads allow mothers to pick their Mother's Day gifts in a new campaign by Kitchen Warehouse.

The advertisements of their desired Kitchen Warehouse gift will run on family members devices, organised by independent creative agency Special.

Group creative directors at Special, Nils Eberhardt and Simon Gibson, thought it was high time for mums to have access to the same tools marketers have been using for years. 

“Marketers have been using the algorithm to influence people for years,” Eberhardt and Gibson said.

The campaign consists of six advertising techniques, the ‘Algorithm Infector’ that uses QR codes, the ‘Sneaky Share’ that retargets families through shared cat and dog videos, and ‘Microphone Mum-nipulation’: Digital Audio ads on the Nova Network.

Head of performance & eCommerce at Hatched Media, Adam Steward, said that they developed a custom solution that relied on signals from in-store posters, OOH, display, and social media ads, to give mums what they really want.

"Once mum’s device ID was captured, highly targeted ads were served to anyone in her household, encouraging them to purchase the exact gift their mum wants from Kitchen Warehouse,” Steward said.

Hundreds of thousands of mums have already mum-nipulated the algorithm.

Kitchen Warehouse chief customer officer, Simon Lamplough, said that this year's campaign allowed them to be much smarter with their marketing budget.

"Mums let us know what they'd like, and we spend money on their behalf, mercilessly targeting their families with ads for it," Lamplough said.

"It's delightfully 'Mum-nipulative."

CREDITS

Kitchen Warehouse:

Simon Lamplough - Chief Customer Officer

Emma Foreman - Marketing Assistant

Jo-Anne Pabst - Stylist & Creative

Kellie Mitchel - Head of E-Commerce

Moi Villanueva - UX & Design Manager

Special:

CEO & Partner: Lindsey Evans

CCO & Partners: Tom Martin & Julian Schreiber

CSO & Partner: Dave Hartmann

Simon Gibson - Group Creative Director

Nils Eberhardt - Group Creative Director

Alastair Flack - Senior Art Director

Mark Starmach - Senior Copywriter

Laurent Marcus - Creative Technologist

Maggie Webster - Designer

Margot Fitzpatrick - Executive Producer

Sharon Gray - Senior Digital Producer

Ada Tuna - Producer

Danielle Senecky - Stills Producer

Jen Bailey - Finished Artist

Tori Lopez - Managing Director

Chris Braks - Team Lead

Elliot Aitken - Business Manager

Hatched Media:

Danni Dimitri - Managing Partner & Head of Strategy

Adam Steward - Head of Performance & eCommerce

Laura Comber - Business Director

Diana Wong - Biddable Director

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