Quick service restaurant Mad Mex saw a 9% overall sales uplift in stores where Vistar Media's in-proximity programmatic OOH was activated.
Mad Mex engaged Hearts & Science and Vistar Media in a campaign, which aimed to reach consumers at the point of purchase.
“DOOH has evolved to become a channel offering flexibility and agility to brands and marketers alike, and this campaign is a great example of how it can be used,” said Ben Baker, managing director APAC, Vistar Media.
“This tech solution enabled Mad Mex to have a significantly longer retail media presence as sites were activated programmatically only when required, ensuring the limited media budget wasn’t chewed through, minimising wastage and maximising effectiveness.”
The data-driven marketing strategy relied on the flexibility of programmatic DOOH – leveraging daily store-level sales data to position and activate proximity-focused messaging to drive visitation when and where it was needed for Mad Mex.
Proximity targeting combined with a DOOH venue mix of Vistar’s widespread supply footprint ensured the campaign utilised POI targeting within 1km of select restaurants, informing contextually relevant media placements.
The creative message deployed at each digital panel was informed by the store’s monthly performance data, and whether taste, health or value would be the most influential driver.
“Sales performance increases have been so well-received, that we are in the process of refining this partnership & strategy further,” said Nick Cook, general manager of marketing at Mad Mex.
“We’re working to increase the complexity of sales data used significantly, to not only factor overall store sales but product sales too, increasing store footfall and product sales along the way. We are very excited to see how this solution will evolve and how this use of tech delivers for Mad Mex in the future.”
The success of the campaign has set a new standard for how Mad Mex will activate its retail footfall communications from now on.
During the campaign period, nearly 2.9 million Australians saw programmatic OOH panels activated by daily sales performance.
Mad Mex saw a 9% overall sales uplift in the stores where in-proximity programmatic OOH was activated, with a transaction uplift of 7%. These increases have not been achieved using previous retail media activation strategies.
Gail Halbert, head of client service Sydney at Hearts & Science, said: “Hearts & Science has always looked to provide the most innovative ideas to our clients and Mad Mex gave us the opportunity to prove this.
"The campaign successfully addressed footfall challenges within 24 hours, cutting down sales-to-media-activation lag time, leading to phenomenal results which were previously unachievable through traditional channels.”
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